Terms and conditions of sale

1. Seller

This online store is operated and sales are made directly by B S SRL, a limited liability company incorporated in Italy, with registered office at Via Padre Reg. Giuliani 10, 20900 Monza (MB), Italy. VAT and tax code 07190690961, REA MB-1874009. Orders are prepared and shipped from Via dei Bossi 4, 20121 Milan (MI), Italy, which is not the registered office. B S SRL is the seller and merchant of record.

Customer support: contact form.

2. Business and products

B S SRL is an independent retailer reselling original beauty and skincare products sourced through its own supply channels. B S SRL is not a manufacturer or official representative of the brands offered: all brands and trade names belong to their respective owners. Sales are made to consumers through this site.

3. Prices and VAT

All prices are shown in euros (EUR) and include applicable Italian VAT. Shipping costs are calculated and displayed before the order is completed. Shipments outside the European Union may incur duties or import taxes payable by the recipient.

4. Order and confirmation

The contract is concluded when B S SRL confirms the order by email. The maximum is 5 units of the same product. If an item is unavailable after payment, the customer is informed and the amount refunded.

5. Payments

Payment is made when the order is placed, using the methods shown at checkout: credit and debit cards, PayPal, digital wallets and bank transfer. Payments are processed by authorised payment providers; B S SRL does not store full card details.

6. Delivery

Chúng tôi gửi đơn hàng vào đúng ngày khoản thanh toán thực sự được ghi có vào tài khoản BS. Với mọi điểm đến, thời gian giao hàng dự kiến trong vòng 5 ngày làm việc kể từ khi gửi. Thời gian chờ ghi có thay đổi theo phương thức và nhà cung cấp thanh toán, diễn ra trước khi gửi, cộng thêm vào thời gian vận chuyển và không nằm trong 5 ngày này. Việc xác nhận hoặc cấp phép thanh toán của khách hàng không đồng nghĩa với khoản tiền đã được ghi có cho cửa hàng.

Thời gian giao hàng là ước tính và có thể thay đổi do đơn vị vận chuyển hoặc hải quan.

Các điều kiện này áp dụng cho đơn hàng mới và không thay đổi hồi tố các đơn hàng đã hoàn tất.

Rates: Ý 10 € (miễn phí vận chuyển cho đơn từ 80 €) — Châu Âu 13 € (miễn phí vận chuyển cho đơn từ 100 €) — Rest of the world 20 € (miễn phí vận chuyển cho đơn từ 200 €). See the shipping policy.

7. Right of withdrawal (14 days)

Consumers may withdraw from the contract without giving a reason within 14 calendar days of receiving the order, under the Italian Consumer Code (D. Lgs. 206/2005) and European Directive 2011/83/EU. Procedure details, product conditions and refund times are set out in the Politica di reso e rimborso.

8. Legal guarantee of conformity

All products are covered by the 2-year legal guarantee of conformity granted to consumers under European and Italian law. If the product arrives damaged, incomplete or non-conforming, write to us with photos within 14 days of delivery and we will arrange a replacement or refund at no cost.

9. Complaints and dispute resolution

Complaints are submitted through the site contact form and answered within 5 business days. Italian law applies to the contract; for consumers resident in the European Union the courts of the consumer's place of residence remain competent. Consumers may also use the alternative dispute resolution procedures provided by European law.

10. Personal data

Data processing is described in the privacy policy and in the cookie policy.